Dotcomm

One Platform.
Every Customer.
Every Conversation.

Businesses today are overwhelmed by disconnected communication channels.

Customer conversations happen across WhatsApp, email, SMS, phone calls, forms, and support systems. Important information gets lost, teams duplicate work, response times increase, and customer experiences suffer.

POWERFUL FEATURES

Everything your team needs, all in one place.

Dotcomm brings every conversation, customer and task together-so your business runs smoother, faster and smarter.

Omnichannel Communication

Connect with customers using the channels they already use every day.

Customer Relationship Management

Build a complete picture of every customer.

WhatsApp Business Integration

Transform WhatsApp into a professional business communication channel.

Smart Ticketing & Service Management

Never lose track of customer requests.

Job Cards & Workflow Management

Convert customer requests into actionable work.

Integrated Business Telephony

Dotcomm includes enterprise-grade VoIP functionality built directly into the platform.

Automation That Saves Time

Reduce repetitive work and improve customer response times.

Reporting & Business Intelligence

Gain complete visibility into your customer engagement operations.

SEE IT IN ACTION

Powerful ticketing CRM with WhatsApp, SMS, VoIP & Email built in.

Manage customer conversations, tickets, and relationships in one unified platform.

PRICING

Simple, transparent pricing for teams of all sizes.

Choose the STM plan that fits your team. All plans include powerful communication and automation tools.

3 User License

Great for growing teams and businesses

Starting from
R 1,650/month

2,300 once-off setup

Lead & Customer Management
Automations & Triggers
3 User Licenses
Reporting
Calendar
Custom Workflows
API Access
WhatsApp Number
WhatsApp Chatbot
Mobile App
Email (Optional)
SMS (Optional)
VoIP & PBX (Optional)

10 User License

Great for growing teams and businesses.

Starting from
R 2,550/month

R2,300 once-off setup

Lead & Customer Management
Automations & Triggers
10 User Licenses
Reporting
Calendar
Custom Workflows
API Access
WhatsApp Number
WhatsApp Chatbot
Mobile App
Email (Optional)
SMS (Optional)
VoIP & PBX (Optional)

25 User License

Built for tearms that need more power and control

Starting from
R 3,750/month

3,000 once-off setup

Lead & Customer Management
Automations & Triggers
25 User Licenses
Reporting
Calendar
Custom Workflows
API Access
WhatsApp Number
WhatsApp Chatbot
Mobile App
Email (Optional)
SMS (Optional)
VoIP & PBX (Optional)

50 User License

Advanced features for high-performing teams.

Starting from
R 4,600/month

R4,000 once-off setup

Lead & Customer Management
Automations & Triggers
50 User Licenses
Reporting
Calendar
Custom Workflows
API Access
WhatsApp Number
WhatsApp Chatbot
Mobile App
Email (Optional)
SMS (Optional)
VoIP & PBX (Optional)

100 User License

Enterprise ready for large organizations.

Starting from
R 7,500/month

7,000 once-off setup

Lead & Customer Management
Automations & Triggers
100 User Licenses
Reporting
Calendar
Custom Workflows
API Access
WhatsApp Number
WhatsApp Chatbot
Mobile App
Email (Optional)
SMS (Optional)
VoIP & PBX (Optional)

All the features you love at the touch of a button.

If you didn't know , Now You Know

STM Software Ecosystem

Why Businesses Choose Dotcomm

Connect with customers using the channels they already use every day.

CRM & Customer Management

WhatsApp Business Integration

VoIP Calling

Ticketing & Support

Job Card Management

Workflow Automation

Reporting & Dashboards

Ready to Transform Your Business Communications?